Frequently Asked Questions
- Home
- FAQS
FAQ
Most Asked Questions
Explore answers to common questions about our products and services. If you need additional details, don’t hesitate to reach out—we’re here to help!
Register an Account and then Login. Search for products via the Search tool or browse by Category, select a product and then add to cart. Once the order is placed, You will receive a confirmation that includes an order number as well as an email receipt. If you have any issues please contact us at 438-875-7027
We sell both fresh and frozen products. All products are frozen unless otherwise specified.
Due to high demand and our daily production schedule some products may not be completely frozen at the time of pickup. These products are not thawed, they just haven’t been in the freezer long enough to completely freeze.
Yes, it’s easiest to place another order for the additional items.
- Place your order for the extra items.
- When you get your paid order confirmation email call us at 438-875-7027 and let us know you’d like both orders delivered.
- Please have both Order numbers handy.
If you’ve received an Order receipt but not a paid order confirmation then we may have not yet processed your payment.
If you haven’t received any emails from us then it’s possible the wrong email address was entered when placing the order or you might have to check your spam folder. Call us at 438-875-7027 so we can correct the email and resend you the order confirmation.